Coronavirus/COVID-19 Information

Please be advised that the Town of Zebulon takes the safety of the public and staff are of the utmost importance.

We will be providing updates here and on social media on a regular basis as things change with this issue.

Additional information is available through the following resources: 

Small Business Resources

If you have specific questions about COVID-19, you can email covid19.questions@wakegov.com or call 919-856-7044. Someone from the county’s public health team will return your message within the next business day.

You can also call the dedicated information line at 919-856-7420 for businesses with questions about COVID-19.

March 30, 2020 (12:15pm)- Update from Zebulon Police Chief

March 27, 2020 (1:00pm)- Stay Home Order Update

Zebulon Responds to Wake County COVID-19 Stay at Home Order

Zebulon, N.C.- Town of Zebulon Municipal Complex will be closed to public access from Friday, March 27th at 5pm until Thursday, April 16th. The Town of Zebulon is taking this action to be consistent with the Wake County Stay at Home Proclamation which goes into effect on Friday, March 27 at 5:00pm. The closing of the Zebulon Municipal Complex is intended to slow the spread of the virus and to help protect our residents and staff.

Residents are encouraged to stay at home and to conduct any Town of Zebulon business online. For residents with cash payments, a drop box has been installed at the front of the Zebulon Municipal Complex. Residents can pay their City of Raleigh water bills using the online portal (Pay Your Water Bill) or pay by phone at (919) 996-3245 to make a Visa, MasterCard, American Express, Discover payment using the automated phone system. Please have your credit card and utility account number available. The automated system is available seven days a week, 24 hours a day. No fees are charged for these services.
Non-utility related payments to the Town of Zebulon (fire inspections, zoning/sign permits, etc) can be paid at: Pay for Town of Zebulon services by credit/debit card.

If non-payment related business can be conducted by phone, please call 919-823-1806.

The stay home order is intended to slow the spread of the virus and to help protect our local healthcare providers from being overwhelmed. The order requires non-essential facilities, services, operations, and retail businesses to close. Gatherings of any size are prohibited. Essential businesses that perform tasks essential to health and safety may remain open. Community members will still be able to visit and provide care for individuals with whom you are a caretaker. For more information and a full list of restrictions please refer to the amended State of Emergency which may be found on the Town’s website.

Zebulon residents are encouraged to visit our website for updates and a complete listing of Town cancellations, postponements and closures. In addition to www.townofzebulon.org, follow the town’s various social media platforms for updates, resources, and information.

 

March 26, 2020 (6:30 PM)- Stay Home Order

Wake County continues to see a rise in confirmed COVID-19 cases. As a result, Zebulon has agreed to join the county in its second amendment to the Statement of Emergency to include additional emergency restrictions through April 17th.

 The stay home order is intended to slow the spread of the virus and to help protect our local healthcare providers from being overwhelmed. The order requires non-essential facilities, services, operations, and retail businesses to close. Gatherings of any size are prohibited. Essential businesses that perform tasks essential to health and safety may remain open. Community members will still be able to visit and provide care for individuals with whom you are a caretaker. The order also allows for individuals and their families to participate in outdoor activities and recreation such as walking and biking. For more information and a full list of restrictions please refer to the amended State of Emergency which may be found on the Town’s website.

 Although some park amenities are closed, our parks and walking trails remain open for individual use and we encourage our community members to use them. In doing so, please remember to follow CDC recommendations and allow for proper social distancing of 6 feet.

 “This remain home order will not stop your access to grocery stores, pharmacies, gas stations, hardware stores, and banks among other essential businesses,” Mayor Bob Matheny said. “ You will continue to be able to order takeout and delivery from your favorite local restaurants. You will continue to be able to perform tasks essential to the health and safety of yourself, household and pets. “

 “Our goal is to work with the community and our local businesses to make sure everyone understands the stay at home ordinance,” said Police Chief Tim Hayworth. “This is a temporary order and if everyone complies; ideally, we will be able to slow the spread of COVID-19 and return to our regular routines.”

 Zebulon residents are encouraged to continue to visit our website and various social media platforms for updates and a complete listing of Town cancellations, postponements and closures.

Please visit the Wake County website for more information.  

March 23rd, 2020- Updates with Mayor Matheny & Commissioner Hutchinson

March 22nd, 2020 (9:00pm)- Zebulon Responds to New Restrictions

The Town of Zebulon responded to the rising number of confirmed COVID-19 cases in Wake County by joining the county in it’s amendment to the Statement of Emergency to include additional emergency restrictions through April 30th.

New restrictions are intended to slow the spread of the virus and to help protect our local healthcare providers from being overwhelmed. Certain types of businesses have been required to close, gatherings of 50+ people are prohibited, visitation practices at nursing homes will change, and playgrounds at local parks are to be closed. Additional information about the restrictions and a copy of the amended State of Emergency may be found on the Town’s website.

For this reason, the Zebulon Community Center and our public playgrounds will be closed until April 30th. In addition, Zebulon basketball courts and restrooms will be closed. Our parks and walking trails remain open and we encourage our community members to use them. In doing so, please remember to follow CDC recommendations and allow for proper social distancing of 6 feet.

“It is important to know that these restrictions are not a shelter in place order,” Mayor Bob Matheny said. “You will continue to have access to grocery stores, pharmacies, and banks among other essential businesses. Sheltering in place is a tool that could be used in the future, but we aren’t there yet. We hope these restrictions will keep us from having to implement a shelter in place order.“

“We need the help of everyone in our community to slow the spread of COVID-19” said Fire Chief Chris Perry. “You can help by staying home if possible, limit close contact while in public, wash your hands often, use grocery and restaurant pick-up and delivery options, and stay home if you are sick.”

Zebulon residents are encouraged to visit our website for updates and a complete listing of Town cancellations, postponements and closures. In addition to www.townofzebulon.org, follow the town’s various social media platforms for updates, resources, and information.

March 22, 2020 (3:00pm)- Wake County News Release

In order to best serve you, citizens of Zebulon, we have entered into Wake County’s amendment to the Statement of Emergency. This amendment includes some emergency restrictions through April 30th.

Restrictions specific to nursing homes and similar facilities go into effect immediately. All other restrictions go into effect at 8 a.m. on Monday, March 23. The new restrictions will last until April 30. They include:

  • Closing fitness clubs, gyms, hair and nail salons, spas, tanning, massage, and tattoo salons, and other professional grooming services;
  • Cancelling mass gatherings of 50 or more people (which includes both staff and patrons). This does not include organizations that provide critical services like hospitals, government operations and financial institutions. It also excludes retailers that provide essentials goods like grocery stores, pharmacies, pet stores and hardware stores;
  • Requiring nursing homes, long-term care facilities and assisted living centers to cease group activities that don’t allow for social distancing. Residents can only have one adult visitor per day, unless it is an end-of-life situation, and the visitor must be screened for:
    fever of 100.4-degrees or higher, a cough and difficulty breathing before they can enter the building;
  • Prohibiting the use of playground equipment at public and private parks. This does not include backyard playgrounds or other amenities such as greenways and walking trails; and


​​It is recommendations that retail businesses screen their employees and customers for fever and respiratory illness before they enter the facility and turn away those who are sick.

Please visit the Wake County website for more information.  

March 20, 2020 (4:15 PM) - Statement of Emergency

 

The Town of Zebulon is taking the circumstances of COVID-19 seriously and continues to make the safety of our community and staff our top priority. Concern for the well-being, safety, and quality of life of our community is at the forefront of our minds as we continue to work closely with emergency personnel and health officials to monitor the recommendations of the Governor’s office, CDC, NCDHHS, and Wake County Health Department.

Mayor Robert Matheny has declared a State of Emergency in response to COVID-19. The State of Emergency is an administrative tool used to equip the Town of Zebulon with resources needed in order to respond to emergency situations like the COVID-19 outbreak. “This declaration solidifies the Town’s support and alliance with Wake County and the previously established Statement of Emergency activated on March 13th, 2020,” Matheny said. “It also provided the necessary flexibility the Town needs to respond rapidly to this ever-changing situation to keep you and our staff safe.” A copy of the signed declaration may be found on the Town’s website.  

As the town continues to adjust its operations to continue to serve the community, we remind our community that you play a role as well. Please continue to follow the recommendations of CDC, NC Department of Health and Human Services, and Wake County Health Department. Some of these recommendations include: stay home when you are sick, avoid large crowds, wash your hands for 20 secs, cover your cough and sneezes, and avoid touching your face.

“We will continue to monitor the situation and are working to keep our town protected, safe, and informed,” said Town Manager Joe Moore. “Zebulon’s Leadership Team and Emergency Operations Center Officers are working closely with our local partners to receive updates and coordinate response to the COVID-19 outbreak. Through these partners, we are engaged with state and federal resources and information sharing opportunities.”

Zebulon residents are encouraged to visit our website for updates and a complete listing of Town cancellations, postponements and closures. In addition to www.townofzebulon.org, follow the town’s various social media platforms for updates, resources, and information.

March 19, 2020 (2:30 PM)

The Town of Zebulon continues to work closely with emergency personnel and health officials to monitor the recommendations of the Governor’s office, CDC, NCDHHS, and Wake County Health Department as it pertains to Coronavirus/COVID-19 and services offered by the Town.  In response to COVID-19, Town staff will adjust how we conduct business to help slow the spread of this virus. The safety of our community and staff is our top priority.  The following emergency steps have been taken by the Town:

  •  On Tuesday, March 10th, the Town activated its Emergency Operation Center in order to stay informed and coordinate the Town’s response to COVID-19. Safety personnel and Town officials continue to meet daily to properly respond.
  • On Friday, March 13th, in partnership with Wake County and other county municipalities, the Town entered a State of Emergency in response to COVID-19. This decision was made to ensure the county and municipalities have the flexibility they need to respond to this ever-changing situation and should not fuel panic among our residents.

Wake County is regularly updating our community and providing updates. Stay connected about COVID-19 through their website and Facebook page. Wake county has also released a summary of online resources for residents to seek economic and social services support. Highlighted services included:

  • Medicaid
  • Food & Nutrition Services
  • Energy Assistance
  • Childcare Subsidy

Updated Impact on Town Services:

The Town asks residents to limit their visits to Town facilities as much as possible by taking advantage of services that can be handled over the phone or online. Residents are also encouraged to utilize the online Report a Problem form at https://www.townofzebulon.org/report-problem to submit non-emergency concerns about Town programs and services. Anyone who must visit a Town facility is strongly encouraged to maintain a 'social distance' of six feet from Town staff and others when possible and utilize the hand sanitizer provided for the public throughout our facilities. Please be aware of the following changes and information from town departments below:

Fire & Police Department:

 Emergency service will continue for the Fire and Police Departments. Both departments are suspending all public outreach and other non-emergency activities, effective immediately. Such activities include but are not limited to:

  • car seat installations,
  • ride along programs
  • visits/tours to the Fire and Police Stations
  • fingerprinting services
  • Vehicle Unlock Services (with exception of emergency situations)
  • Medicine Drop Box

IF YOU HAVE AN EMERGENCY, DIAL 911. If you have non-emergency business that can be handled by telephone, we ask that you not enter their buildings. Please call the non-emergency numbers below:

  • Fire: 919-269-6487
  • Police: 919-823-1818 (Monday- Friday, 8 AM-5 PM)

 If you are experiencing fever, a persistent cough, respiratory issues or Flu like symptoms, and need medical assistance please call 911.

 Police reports may be taken by phone if in person services of a police officer are not required. Firemen and police officers will maintain the 6’ social distancing when possible.

The NC Forestry Service is discontinuing permit service at Burning Permit Agents, effective 3/20/20 at Noon.  This will prohibit the Zebulon FD from issuing burning permit after that time.  Please visit the Forestry Service’s website to obtain a burning permit online.

Parks and Recreation Department:

The below services have been suspended thru April 6th. Staff will continue to monitor the situation and will respond with changes as necessary.

  • Town sponsored events suspended. Staff will work to reschedule these events wherever possible. Effected events include:
    • Superhero Day
    • Easter Egg Hunt
  • All spring youth athletic programs are suspended.
  • Support of all private events (including rentals) are suspended.
  • All senior programs are suspended.
  • All youth, adult, and cultural programs are cancelled.
  • The Zebulon Community Center is closed.
  • Zebulon Elementary School Park and Wakelon Elementary School Park Restrooms are closed.
  • The Zebulon Community Park restroom at the ball fields are closed.

 Zebulon Parks and Recreation is dedicated to offering recreation opportunities for our community even during tough times. For this reason we are excited to offer self-led recreation opportunities. Visit our Self-Led Recreation page regularly for new activities, videos, and challenges. We are looking forward to keeping our community moving, learning and creating while also providing an outlet to relieve stress. This is a new experience for us, and we look forward to navigating this opportunity and growing these services!

 We request that registrations be conducted on the online portal, www.zebulon.recdesk.com. You may also mail in registration to 1003 N. Arendell Ave, Zebulon, NC, 27597. If you have business that can be handled by telephone, please call us Monday- Friday (8A M-5 PM) at 919-823-1817. Our parks and walking trails remain open for individual use.

 Public Works Department:

Please refrain from visiting the Public Works facility if at all possible. For any public works related questions or concerns, please call 919-269-5285.

  • Please be advised the Recycling Day scheduled for April 4th has been cancelled.

Finance Department:

 If possible, please refrain from making water bill payments in person. You may us online portals to pay  your water bill (https://ubwss.raleighnc.gov/login ) or you can pay by phone  at (919) 996-3245 to make a Visa, MasterCard, American Express, Discover payment using the automated phone system. Please have your credit card and utility account number available.  The automated system is available seven days a week, 24 hours a day.

Non-utility related payments to the Town (fire inspections, zoning/sign permits, etc) can be paid at: 

 https://townofzebulon.org/services/finance.

If non-payment related business can be conducted by phone, please call 919-823-1806.

Administration:

For administrative questions or concerns please call 919-823-1800.

  • The Citizens Academy scheduled to begin March 19, 2020 has been cancelled.

 Planning Department:

The Planning Department asks that all customers use the Wake County Permit Portal to apply for permits, process payments, and schedule inspections. We are reducing in-person meetings. Staff will work to host meetings by phone wherever possible. The following changes have been implemented until further notice:

  • The Grow Zebulon Land Use & Transportation Plan Visioning Meeting scheduled for March 25th has been cancelled.
  • In-Person payments for building or development permits will not be processed daily and we encourage that you pay on-line or by mail whenever possible.
  • Zoning inspections will be done twice per week subject to request.
  • Development related meetings will take place by phone or video conference.

The Town is authorizing local restaurants to place signage on the sidewalk or parking lots for order pickup without requiring any sign permits for the duration of the Governor’s restrictions pertaining to dinning-in. We ask that no more than two on-street parking spaces be designated per restaurant within Downtown.

Please call 919-823-1808 with development-related questions and concerns.

 We will continue to monitor and adhere to the recommendations of the CDC, NCDHHS, and Wake County Health Department. The situation is fluid and additional updates may follow. Zebulon residents are encouraged to visit this page often for closures, updates and a complete listing of Town cancellations and postponements .

March 15, 2020 (3:00pm)

March 15, 2020  (3:00)

The Town of Zebulon is working closely with emergency personnel and health officials to monitor the recommendations of the Governor’s office, CDC, NCDHHS, and Wake County Health Department as it pertains to Coronavirus/COVID-19 and services offered by the Town.  In response to Coronavirus/COVID-19, Town staff will adjust how we conduct business to help slow the spread of this virus. The safety of our community and staff is our top priority.

The Zebulon Municipal Complex will remain open during normal business hours (8AM-5PM). However, the Town will implement several operational changes at Town Hall and other Town facilities per federal, state and county guidelines to encourage social distancing and help prevent the spread of COVID-19. These changes are designed to model best practices for keeping staff and the public safe while the Town continues to provide essential services and keep its main facilities open.

The Town is urging residents to limit their visits to Town facilities as much as possible by taking advantage of services that can be handled over the phone or online. Residents are also encouraged to utilize the online Report a Problem form at https://www.townofzebulon.org/report-problem to submit non-emergency concerns about Town programs and services. Anyone who must visit a Town facility is strongly encouraged to maintain a 'social distance' of six feet from Town staff and others when possible and utilize the hand sanitizer provided for the public throughout our facilities.

Please be aware of the following changes and information from town departments below:

 Fire & Police Department:

 Emergency service will continue for the Fire and Police Departments. Both departments are suspending all public outreach and other non-emergency activities, effective immediately. Such activities include but are not limited to: car seat installations, ride along programs and visits/tours to the Fire and Police Stations. IF YOU HAVE AN EMERGENCY, DIAL 911.

 If you have non-emergency business that can be handled by telephone, we ask that you not enter their buildings. Please call the non-emergency numbers below:

  • Fire: 919-269-6487
  • Police: 919-823-1818 (Monday-Friday, 8AM-5PM)

 If you are experiencing fever, a persistent cough, respiratory issues or Flu like symptoms, and need medical assistance, please call 911.

 Police reports may be taken by phone, if in person services of a police officer are not required.

 Planning Department:

The Planning Department asks that all customers use the Wake County Permit Portal to apply for permits, process payments, and schedule inspections. We are reducing in-person meetings. Staff will work to host meetings by phone wherever possible. The Grow Zebulon Land Use & Transportation Plan Visioning Meeting scheduled for March 25th has been cancelled. Please call 919-823-1808 with development-related questions and concerns.

 Parks and Recreation Department:

 The below services have been suspended thru April 6th. Staff will continue to monitor the situation and will respond with changes as necessary.

  • Any town sponsored event expecting 100 or more participants are suspended. Staff will work to reschedule these events wherever possible. Effected events include:
    • Superhero Day
    • Easter Egg Hunt
  • All spring youth athletic programs are suspended.
  • Support of all private events (including rentals) are suspended.
  • All senior programs are suspended.
  • All youth, adult, and cultural programs are suspended.
  • The Parks and Recreation Advisory Board meeting scheduled for March 16th is cancelled.
  • The Zebulon Community Center is closed.

 We request that registrations be conducted on the online portal, https://zebulon.recdesk.com/Community/Home. You may also mail in registration to 1003 N. Arendell Ave, Zebulon, NC, 27597. If you have business that can be handled by telephone, please call us Monday-Friday (8AM-5PM) at 919-823-1817. Our parks and walking trails remain open for individual use.

 Public Works Department:

 Please refrain from visiting the Public Works facility if at all possible. For any public works related questions or concerns, please call 919-269-5285.

  • The Recycling Day scheduled for April 4th has been cancelled.

 Finance Department:

If possible, please use online payment portals. If non-payment related business can be conducted by phone, please call 919-823-1806.

Administration

 For administrative questions or concerns please call 919-823-1800.

  • The Citizens Academy scheduled to begin March 19, 2020 has been cancelled.

 We will continue to monitor and adhere to the recommendations of the CDC, NCDHHS, and Wake County Health Department. The situation is fluid and additional updates may follow. Zebulon residents are encouraged to visit www.townofzebulon.org/alerts/coronaviruscovid-19-information for updates and a complete listing of Town cancellations, postponements and closures.

March 13, 2020 (5:00pm)

March 13, 2020 (5:00pm)

The Town of Zebulon is working closely with emergency personnel and health officials to monitor the recommendations of the Governor’s office, CDC, NCDHHS, and Wake County Health Department as it pertains to Coronavirus/COVID-19 and services offered by our departments. 

The safety of our community and staff is a priority.

Any town sponsored event expecting 100 or more participants are suspended effective immediately through April 6, 2020.

Staff will work to reschedule these events wherever possible.

• Effected town events include:
      o Glow Party & Movie Night
      o Superhero Day
      o Recycling Day
      o Easter Egg Hunt

• All spring youth athletic programs are suspended.

• The Town has suspended support of private events exceeding 100 participants.
     o Rentals expecting over 100 people are suspended. Where possible, staff will work with rental customers to determine alternatives.

At this time, our facilities will remain open and other programs are scheduled to continue.

We ask that attendees who are in any of the risk categories identified by the Wake County Health Department, CDC and NCDHHS not visit facilities or attend programs. Risk categories include older adults (60 and over) and people who have serious chronic medical conditions such as heart disease, diabetes and lung disease. Additionally, if you or family members are sick or have possibly been exposed, we ask that they stay at home and follow the guidelines and procedures set forth by Wake County Health Department, CDC and NCDHHS.

 We will continue to monitor and adhere to the recommendations of the CDC, NCDHHS, and Wake County Health Department. The situation is fluid and additional updates may follow. This information is available here and the Town’s Facebook page.