Frequently Asked Questions
Q: What are the hours of operation for Town Hall?
A: Town Hall is open from 8:00 AM - 5:00 PM Monday - Friday.
Q: Where can I pay property taxes?
A: Wake County property taxes can be paid locally at the Wake County Eastern Regional Center located at 1002 Dogwood Drive in Zebulon. You can also pay online here: Pay Wake County Taxes.
Vehicle taxes may be paid in person at offices in Raleigh, Louisburg, Wilson or Smithfield. A new license plate agency for Eastern Wake County is scheduled to open later this year. You can also pay online here: Pay Vehicle Taxes
Q: Where can I pay my water bill?
A: You may pay your City of Raleigh water bill at Town Hall (1003 N. Arendell Avenue) on Monday - Friday between the hours of 8:00 AM and 5:00 PM. Methods of payment accepted are cash, check and credit/debit cards.
You can also pay online here: Pay Water Bill or by phone at (919) 996-3245 to make a Visa, MasterCard, American Express, Discover payment using the automated phone system. Please have your credit card and utility account number available. The automated system is available seven days a week, 24 hours a day.
Billing questions, connection and disconnections of service may be directed to City of Raleigh Customer Service at (919) 996-3245.