Frequently Asked Questions

Q:  What are the hours of operation for Town Hall?

A:  Town Hall is open from 8:00 AM - 5:00 PM Monday - Friday.


Q:  Where can I pay property taxes?

A:  Wake County property taxes can be paid locally at the Wake County Eastern Regional Center located at 1002 Dogwood Drive in Zebulon.   You can also pay online here: Pay Wake County Taxes.     

Vehicle taxes may be paid in person at the new location in Zebulon -  520 W. Gannon Avenue (in the Wedgewood Shopping Center) or in Raleigh, Louisburg, Wilson or Smithfield.  

You can also pay online here:  Pay Vehicle Taxes 


Q:  Where can I pay my water bill?

A:  You may pay your City of Raleigh water bill at Town Hall (1003 N. Arendell Avenue) on Monday - Friday between the hours of 8:00 AM and 5:00 PM.   Methods of payment accepted are cash, check and credit/debit cards. 

You can also pay online here: Pay Water Bill  or by phone  at (919) 996-3245 to make a Visa, MasterCard, American Express, Discover payment using the automated phone system. Please have your credit card and utility account number available.  The automated system is available seven days a week, 24 hours a day. 

Billing questions, connection and disconnections of service may be directed to City of Raleigh Customer Service at (919) 996-3245.  


Robert Fitts
Finance Director
Accountant II
Laura McLaughlin
Accountant I