You may pay your City of Raleigh water bill at Town Hall (1003 N. Arendell Avenue) on Monday - Friday between the hours of 8:00 AM and 5:00 PM. Methods of payment accepted are cash, check and credit/debit cards.
You can also pay online here: Pay Water Bill or by phone at (888) 905-3169 to make a Visa, MasterCard, American Express, Discover payment using the automated phone system. Please have your credit card and utility account number available. The automated system is available seven days a week, 24 hours a day.
Billing questions, connection and disconnections of service may be directed to City of Raleigh Customer Service at (919) 996-3245.